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The Early Intervention Program at Lovell Safety Management allows me to get the answers I am looking for when I need them. ... Employees' medical and compensation needs are addressed at once. — Nancy Harrivan, Claims Administrator, Cruz Construction When you have the type of injury I do, the care you get at the beginning is what makes the difference. ...Delpha and Lovell Safety Management really made a difference in my quality of life. — Case 46337457 My experience with the Early Intervention Program ... is amazing. The response from ... [the Nurse Case Managers] is always prompt and thorough. — Edward Sliwinski, Director of Human Resources, Slant Fin Corporation I have no words to thank you for all you did for us. People like you make life easier for everybody. May God bless you with lots of health and luck. — Wife of Case 43210479 The claimants' needs are met, which in turn, helps return them to work sooner. The Early Intervention Program has been a great asset to us. — Jeannette Perez, Supervisor, Human Resources, St. Joseph's Medical Center We have been the recipient of Lovell's professional service in dealing with our injured employees and, just this week, we requested they intervene with an employee that alleges a back injury at the job site. This service has not only helped our company lower our experience modification but also has helped us achieve recognition with our customers, which makes The State Fund, Lovell Safety and Streeter Associates the benchmark of safety in the workplace. — John F. Carpenter, Executive Vice-President, Streeter Associates, Inc. All of my authorizations have come through for the RN, nursing assistant and occupational therapist. Everyone at Lovell ... has answered all of my questions and has made a confusing process a whole lot easier. — Case 47853825 You have a wonderful program that meets the needs of the employer, employee and insurance company. You are not just an address that we send premiums to. You're real people helping people. I hope for us employees that we never have to use your program again, but I go to work knowing that if an injury does occur, Keeler Inc. is giving their employees the best care possible. — Christine Keeler, Office Manager, Keeler Inc. I have worked with the group from Lovell Safety for the past two years and have been very satisfied with the Early Intervention Program. Testing and therapy that used to take months for approval now happens with a phone call. The program has made a tremendous difference in the care of our employees from work-related injuries/illnesses. — Sue Zarzycki R.N./COHN, SCA Tissue/SGF N.Y. Working as a team with the Nurse Case Manager and our employee, we are able to control the claim process to best serve all parties both quickly and efficiently. ... Our employee feels that the “system” cares and is trying to be of help in making him well and returning him to work. As the employer, we can help control the final cost of our claims by offering modified duty to the employee and we are kept up-to-date on the status of each claim. The EIP helps cut through the red tape so that our employee can return to work more quickly. It has taken the confusion out of a Workers' Compensation claim. It is definitely a win-win situation. — Kenneth J. Buettner, President, York Scaffold Equipment Corp. The EIP is very important to Whitacre Engineering Co. Our claims are now processed quickly and efficiently. For our employees it has been a great asset. They are now able to get medical tests and treatments in a timely fashion. ... For me, as the employer, forwarding the paperwork to [the Lovell offices] in Syracuse or New York has made my job simpler. They have been helpful by advising me how to process questionable claims, first aid claims and are always ready to help in any way. This program is invaluable to my company and me. I can't say enough about the professionalism of [my Lovell representative]. She is knowledgeable and prompt to respond to any call or need. — Elaine Allen, Office Manager, Whitacre Engineering Co., Inc.
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